Terms of Service

Last updated: October 2026

1. Agreement to terms

These Terms of Service are between you and Aspir Technologies LLC DBA AIVENY ("AIVENY," "we," "our," or "us"). By accessing or using AIVENY's website and services, you agree to be bound by these Terms of Service. If you disagree with any part of them, you may not use our services.

2. Description of services

AIVENY provides AI consulting and implementation services, including:

• AI readiness assessments and audits
• Retrieval-augmented generation (RAG) and knowledge system development
• Custom AI assistants, voice agents and personas
• AI integration and workflow automation
• Training and pilot projects

3. Service agreements

Each engagement is a project with a fixed scope, set out in a written quote (a Service Agreement or Statement of Work) that states its scope, deliverables, timeline, price and payment terms. Work outside that scope is quoted as a new project. When signed, each quote becomes part of these Terms.

4. Payment terms

Payment terms are specified in each project quote. Generally:

• Fees are invoiced as set out in the project quote
• Project fees may require deposits or milestone payments
• Late payments may incur interest at 1.5% per month
• All amounts are in US dollars unless otherwise specified

5. Client responsibilities

• Provide accurate and complete information as requested
• Grant necessary access to systems and data
• Designate a primary point of contact
• Respond to requests and give feedback in a timely manner
• Ensure you have the right to use any data you provide to us

6. Intellectual property

Upon full payment, clients own all custom deliverables created specifically for them. AIVENY retains ownership of:

• Pre-existing tools, frameworks and methodologies
• General knowledge and skills developed during the engagement
• Anonymized insights and learnings

7. Confidentiality

Both parties agree to keep confidential the proprietary information shared during the engagement. This obligation continues for three (3) years after any service agreement ends.

8. Data security and compliance

AIVENY uses industry-standard security measures. For healthcare clients that need HIPAA compliance, we will sign a Business Associate Agreement before accessing any protected health information.

9. Limitation of liability

To the maximum extent permitted by law, AIVENY's total liability for any claim arising from our services will not exceed the fees paid by the client in the twelve (12) months before the claim. We are not liable for indirect, incidental, special, consequential or punitive damages.

10. Termination

Either party may end a project with thirty (30) days written notice. On termination, the client pays for work completed under the project quote through the termination date, AIVENY delivers all completed work and client data, and confidentiality obligations continue.

11. Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law provisions. Disputes will be resolved in the state or federal courts located in Travis County, Texas.

12. Changes to terms

We may modify these terms at any time and will give notice of material changes by email or on this website. Continued use of our services after changes means you accept the new terms.

13. Contact

Questions about these Terms? Email coffee@aiveny.com.