Services Why Aiveny Pricing Results Get in Touch

Terms of Service

Last updated: January 2026

1. Agreement to Terms

By accessing or using AIVENY's website and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

2. Description of Services

AIVENY provides AI consulting and implementation services for small and medium businesses, including but not limited to:

  • AI readiness assessments and audits
  • RAG (Retrieval-Augmented Generation) pipeline development
  • Custom AI persona and agent creation
  • AI integration and workflow automation
  • Training and ongoing support

3. Service Agreements

Specific services will be governed by separate Service Agreements or Statements of Work that detail the scope, deliverables, timeline, and pricing. These documents, when executed, become part of these Terms of Service.

4. Payment Terms

Payment terms will be specified in individual Service Agreements. Generally:

  • Monthly retainer fees are due at the beginning of each billing period
  • Project-based fees may require deposits or milestone payments
  • Late payments may incur interest at 1.5% per month
  • All prices are in US dollars unless otherwise specified

5. Client Responsibilities

To ensure successful delivery of services, clients agree to:

  • Provide accurate and complete information as requested
  • Grant necessary access to systems and data
  • Designate a primary point of contact
  • Respond to requests and provide feedback in a timely manner
  • Ensure they have rights to use any data provided to us

6. Intellectual Property

Upon full payment, clients will own all custom deliverables created specifically for them. AIVENY retains ownership of:

  • Pre-existing tools, frameworks, and methodologies
  • General knowledge and skills developed during the engagement
  • Anonymized insights and learnings

7. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. This obligation survives the termination of any service agreement for a period of three (3) years.

8. Data Security and Compliance

AIVENY implements industry-standard security measures. For healthcare clients requiring HIPAA compliance, we will execute a Business Associate Agreement (BAA) prior to accessing any Protected Health Information (PHI).

9. Limitation of Liability

To the maximum extent permitted by law, AIVENY's total liability for any claims arising from our services shall not exceed the total fees paid by the client in the twelve (12) months preceding the claim. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

10. Termination

Either party may terminate services with thirty (30) days written notice. Upon termination:

  • Client will pay for all services rendered through the termination date
  • AIVENY will deliver all completed work and client data
  • Confidentiality obligations will continue as specified

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in Travis County, Texas.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of material changes via email or website announcement. Continued use of our services after changes constitutes acceptance of the new terms.

13. Contact Information

For questions about these Terms of Service, please contact us at:

AIVENY
Email: hello@aiveny.com